towing and alarm

Hello all

Can anyone shed some light on a couple of issues?

Firstly i cant seem to see the front towing point on my new syncro. Is it hidden behind the Roo bar maybe? Or is it standard to use the Roo bar?

Secondly.
As im going to be sleeping in pepita i will need to sort out my immobiliser alarm issue. I can turn it off with the fob but it keeps resetting itself after about 20 seconds. Very annoying. And Loud. If it does it in the middle of the night on our first trip apart from being very funny first time im not sure it will be the second time.

Any help appreciated.
Thanks
Anthony